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Managed IT Services

What Is Managed IT Services And What's Included?

Managed IT services is the practice of outsourcing the responsibility for implementing, maintaining, and monitoring IT systems. It includes is a range of processes and functions designed to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model. For example, the service provider performs on-demand services and bills the customer only for the work done.

One of the biggest advantages of the managed IT services model is pay-per-use billing. Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed, whereas the managed services provider (MSP) is the provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

Managed IT Services help you:

  • Increase focus on mission-critical tasks
  • Eliminate the need to hire expert IT staff
  • Unburden your existing teams
  • Minimize downtime and disruptions
  • Accelerate deployment and patching times
  • Optimize your spending with predictable costs
  • Accelerate response times
  • Proactively monitor your infrastructure
  • Ensure security and compliance

How Managed Services Companies Help you Grow

By delegating infrastructure management tasks to a managed services company you can modernize your infrastructure, improve response times, enhance cyber threat-readiness, and improve your overall productivity. The on-demand managed service delivery model lets you deploy the resources you need, scale as you grow, and only pay for what you used.

The whole process of implementing a managed IT system takes significantly less time than what you would spend doing it in house. Security in Focus has relationships with technology industry-leaders and can provision infrastructure solutions and licenses in minimum time. After the implementation, the management and monitoring processes are also done by our expert teams.

With a modern foundation for your business processes and enough time to dedicate to mission-critical projects, you can grow faster. Security in Focus supports you every step of the process and is there to meet any immediate IT need you may have.

Components of Our Managed IT Services

As an established provider, Security in Focus offers a complete portfolio of IT solutions to meet your business needs. You can trust us with every aspect of your business – from a call center and IT support to fiber internet, disaster recovery, and virtual CIO.

Key components of our Managed IT Services include:

  • Professional consulting
  • Infrastructure design
  • Solution implementation
  • License provisioning
  • Data migration
  • Infrastructure monitoring
  • Cybersecurity implementation
  • Resource optimization
  • 24/7 support

Managed IT Services Pricing

At Security in Focus, we work with you to identify your needs and pick the most cost-efficient solutions for your workloads. Depending on whether you need managed IT support, professional services, Business VoIP, Cloud Backup or other services, we will come up with a proposal that covers your needs best.

Through our direct partnerships with leading technology vendors, we are able to offer you competitive managed IT services pricing. Contact us today to request a quote!

Get Your Teams The Power With Managed IT

Security in Focus removes the drain and worry from managing and maintaining your IT infrastructure, so you can focus on what you do best – growing your business. Our managed IT services do more than just provide you with an extra set of hands — we deliver 24×7 assistance, impartial assessments, practical solutions, years of expertise and peace of mind.

We will manage all of your IT services for a flat-rate fee, so you can focus on your company and on generating revenue. We can manage your infrastructure onsite, in the cloud or any hybrid solutions you may have.

A to Z. Mobile phones to servers. Servers to the cloud. We have you covered. So get in touch today to find how we can he

Exclusive Managed IT Services

Let's talk about how Security in Focus can help you with your IT infrastructure and resources.

We provide the fastest, friendliest, and most effective IT support and services in response to your organisation’s technology needs 24/7/365.

Security in Focus support services  keep your business running at its peak. Because our managed IT Service Desk provides you services with a cost-effective and secure way, you enhance your business without hiring new staff

Not having a broad-gauge view of performance across your voice and data networks could have ruinous consequences for your business.

Security in Focus ‘s Managed Networks solution evaluates your sites for the best mix of carriers and connectivity services for each site. You can outsource the management and monitoring of your network to our highly skilled engineers. That is why we  keep them connected and ensure your business is always securely connected.

Scalable and customised to your needs, it will support your organisation’s growth with services including everything. For a example, it could be  hardware-SD-WAN, router, local network switches. It also includes an internal firewall, network access, cloud-based monitoring platform. We do  on-site installation and 24/7 support all for one monthly price.

Our multidisciplinary team of consultants and subject matter experts can help your organization explore the digital possibilities in your business environment.

Security in Focus’ Managed Endpoint solution helps you with your new digital initiatives by using leading solution and platform providers such as Microsoft, Google, AWS.

Our Managed Infrastructure Services supports your team by removing this load. We do all the hard work for you, covering all your IT environments continuously improving it  to ease the management. In your turn, you can get on with what’s important for you: process your business strategic plans that will make a difference to your organization, your people, and your customers.

Ensuring your organization has an intelligent IT solution that addresses targeted cyber intrusions. For a example, those executed by advanced persistent threats such as foreign intelligence services. And also ransomware and external adversaries with destructive intent, malicious insiders, ‘business email compromise’. This  is not easy to do.

So with Security in Focus’  managed cybersecurity service, we look after your cybersecurity needs every step of the way. We provide training and awareness for your people to network and perimeter security, and everything in between.

Security in Focus comes forward with Managed Cloud solution that you can completely rely on to setup, maintenance, and manage of your cloud services, letting our experienced team take care of it all for you.

We can get you up and running in the secure hosted private cloud infrastructure, manage your Public Cloud environment, buy servers on your behalf, purchase and implement your software licenses, purchase, and configure your network equipment, and negotiate the right data centre space to suit your needs.

Initiation of a Project

We assign a dedicated transition manager, set out the transition strategy and decide on the requirements for transition progress and the path to implementation.

Services Setup

To help the managed service, we gather details about the arrangement, implementation and configuration of the toolkits

Knowledge Transfer

You provide us with all IT related information which will help us look after your team and IT environment. We outline each Party's roles and obligations in the process.

Services Transition

We take responsibility for services from the current Supplier or Customer to mitigate any potential impact on the business as usual.

Documented Feedback

Recipients give documented feedback to project SMEs to demonstrate knowledge acquisition during the service transition process.

Handover

We start the delivery of all in-scope services after the "Service start date.

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